At Custom Cycles Northwest we care about your online privacy and strive to protect it to the best of our ability. We have developed this privacy policy to inform you about what information this web site collects, who may receive that information, what we may do with the information. While we have made every attempt to make this policy as clear as possible, if you have any further questions please contact us:

We do not spam. We will not give out any information you submit at our site to any third parties except in compliance with a request of a law enforcement agency.

Information collected and stored automatically
In the course of operating a web site, certain information may be collected automatically in logs or by cookies. Some sites may be able to collect a great deal of information, but by policy we elect to collect only limited information. In some instances, agencies may have the technical ability to collect information and later take additional steps to identify people, such as by looking up static Internet Protocol addresses that can be linked to specific individuals. This is something we do NOT do.

For site management functions, information is collected for analysis and statistical purposes only. This information is not reported or used in any manner that would reveal personally identifiable information, and will not be released to any outside parties unless legally required to do so in connection with law enforcement investigations or other legal proceedings.

We use Log analysis tools to create summary statistics, which are used for purposes such as assessing what information is of most interest, determining technical design specifications, and identifying system performance or problem areas. The following information is collected for this analysis:

• User Client hostname - The hostname (or IP address if DNS is disabled) of the user/client requesting access.
• HTTP header, "user-agent" - The user-agent information includes the type of browser, its version, and the operating system it's running on.
• HTTP header, "referer" - The referer specifies the page from which the client accessed the current page.
  • System date: The date and time of the user/client request.
  • Full request: The exact request the user/client made.
  • Status: The status code the server returned to the user/client.
  • Content length: The content length, in bytes, of the document sent to the user/client.
  • Method: The request method used.
  • Universal Resource Identifier (URI): The location of a resource on the server.
  • Query string of the URI: Anything after the question mark in a URI.
  • Protocol: The transport protocol and version used.

We may use cookies to provide interactive pages, such as Web-based forms and surveys. We do not use the information for other purposes. We do not use Web bugs or Clear GIFs to track or report visitor information.

Note: A cookie file contains unique information a web site can use to track such things as passwords, lists of pages you've visited, and the date when you last looked at a specific page or to identify your session at a particular web site. A cookie is often used in commercial sites to identify the items selected for a specific shopping cart application.

Cookies come in several types, primarily session or persistent, and may be set and controlled, where the cookie information is sent, by the site itself or another site, a third-party in a different domain. Agencies that are providing access to information and services may have a valid requirement to use session cookies, providing that the use is disclosed in the associated privacy and security policy. Persistent cookies expire after a period of time. This can be after a few minutes, days, or years. A persistent cookie (should we decide to use them) will be set to expire as soon as possible, usually ranging from 15 to 30 minutes after the average time of a session, or after several days if used with a web based survey).

Information Collected from E-mails and Web Forms
E-mails or web forms we receive from you may contain identifiable information.

E-Mail
We will not sell or release the e-mail addresses of members of the public that have been provided to communicate electronically with us. Personally identifiable information contained in a question or comment sent to us in an e-mail message or submitted in an online form is only used to respond to the request and to analyze trends.

Web-Based Forms
We may use web-based forms to collect survey results, to provide online registration for some sponsored events or to provide online information for downloading materials we may provide. Personally identifiable information collected from these forms has a specified use (for example, registration, survey response, etc.) and we use the information only for that purpose.

Security and Intrusion Detection Language
We may, at our option use information collected on a site to detect potentially harmful intrusions and to take action once an intrusion is detected. Our policy is not to collect personal information such as from IP logs. However, In the event of authorized law enforcement investigations and pursuant to any required legal process, information from those logs and other sources may be used to help identify an individual.

We use a secure socket layer (SSL) connection to enhance the security of any information you choose to submit to us on our Web site. In other areas of our Web site, we provide only the security necessary to maintain our Web site and information we provide to you.

For site security purposes and to ensure that this service remains available to all users, our host computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are kept for only a limited time.